Privacy Policy

Your privacy is paramount to us. Learn how we protect your personal information.

At Gumtree Furnishings, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, engage with our services, or interact with us.

By using our website and services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect various types of information from and about users of our website and services:

  • Personal Identification Information: This includes information such as your name, email address, postal address, phone number, and any other data you voluntarily provide when you make an inquiry, place an order, subscribe to our newsletter, or fill out a form.
  • Financial Information: When you make a purchase, we collect payment information (e.g., credit card details). Please note that we use secure third-party payment processors, and we do not store your full credit card details on our servers.
  • Technical Data: This includes your Internet Protocol (IP) address, browser type, browser version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services. This includes details of your visits, such as pages viewed, duration of visit, and navigation paths.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Collect Information

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you: request information; engage our services; subscribe to our service or publications; request marketing to be sent to you; or give us some feedback.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy for more details.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers (e.g., Google Analytics).

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services, including to process transactions and fulfill orders for custom furniture.
  • To improve, personalize, and expand our website and services.
  • To understand and analyze how you use our website.
  • To develop new products, services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • To send you emails about new products, services, special offers, or other information we think you may find interesting using the email address which you have provided. You may opt out of receiving marketing emails at any time.
  • To find and prevent fraud.
  • To comply with legal obligations and enforce our terms and conditions.

4. Disclosure of Your Information

We may share your personal information with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing, website hosting, data analysis, customer service, marketing assistance, and fulfillment of orders.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include using secure servers, encrypted data transmission (SSL technology), and restricting access to personal information to authorised personnel only.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right to object to our processing of your personal data.
  • The right to request that we restrict the processing of your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time where Gumtree Furnishings relied on your consent to process your personal information.

To exercise any of these rights, please contact us at enquiries@gumtreefurnishings.com.au.

7. Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Information Page (link for example, not a real page).

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last updated: October 26, 2023